Gestión de activos intangibles de capital relacional en Instituciones de Educación Superior
Main Article Content
Keywords
Capital intelectual, capital relacional, direccionamiento estratégico, perfil docente, reputación
Resumen
La Gestión de Conocimiento (GC) en Instituciones de Educación Superior (IES), puede analizarse a partir de activos intangibles diferenciadores capaces de generar ventaja competitiva, entre los que se destaca el capital relacional (CR), el cual involucra la interacción con los diferentes stakeholders, adquisición y transferencia de conocimiento. El interés del presente estudio es caracterizar la interacción entre las categorías del capital relacional en las IES. Se empleó una metodología de estudio de caso, a partir de la correlación lineal bivariada de Pearson y la proporción de variabilidad compartida. Entre los principales resultados se identificó que el direccionamiento estratégico es uno de los drivers que permiten generar características diferenciadoras e incrementar el nivel de identidad institucional de los docentes vinculados a los grupos de investigación. Asimismo, la calidad del perfil docente facilita el establecimiento de relaciones de confianza y satisfacción de los requerimientos de diversos stakeholders institucionales.
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Dias, R. V. & Casas, J. (2017). Knowledge Management and Intellectual Capital in Networks of Small and Medium-Sized Enterprises. Journal of Intellectual Capital, 18(3), 667-692. https://doi.org/10.1108/JIC-11-2016-0120
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https://doi.org/10.1016/j.jssas.2013.04.003
Gómez, L., Moreno, G., Becerra, M. & Londoño, E. (2016). El docente como gestor del capital relacional: una revisión. Revista Espacios, 37(33), 17.
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Habersam, M., Piber, M. & Skoog, M. (2018). Ten Years of Using Knowledge Balance Sheets in Austrian Public Universities: A Retrospective and Prospective View. Journal of Intellectual Capital, 19(1), 34-52. https://doi.org/10.1108/JIC-07-2017-0089
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Kettunen, J. (2015). Stakeholder Relationships in Higher Education. Tertiary Education and Management, 21(1), 56-65. https://doi.org/10.1080/13583883.2014.997277
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Lee, S.-H. (2010). Using Fuzzy AHP to Develop Intellectual Capital Evaluation Model for Assessing Their Performance Contribution in a University. Expert Systems with Applications, 37(7), 4941-4947. https://doi.org/10.1016/j.eswa.2009.12.020
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dic 12, 2018
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Marulanda Grisales, N., Rincón Grajales, C. L., & Echeverry Correa, J. (2018). Gestión de activos intangibles de capital relacional en Instituciones de Educación Superior. AD-Minister, (33), 85–112. https://doi.org/10.17230/ad-minister.33.5
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Natalia Marulanda Grisales, Corporación Universitaria Minuto de Dios
Estudiante de Doctorado en Ingeniería – Industria y Organizaciones-, Universidad Nacional de Colombia, Sede Medellín; Magíster en Ingeniería – Ingeniería Industrial-, Universidad Nacional de Colombia, Sede Medellín; Ingeniera Industrial, Universidad Nacional de Colombia, Sede Medellín. Docente Facultad de Ciencias Económicas y Administrativas, Corporación Universitaria Minuto de Dios, Bello, nmarulandag@uniminuto.edu.co
Claudia Lorena Rincón Grajales, Universidad Nacional de Colombia
Candidata a Magíster en Estudios Urbano Regionales, Universidad Nacional de Colombia, Sede Medellín; Especialista en Gestión Inmobiliaria, Universidad Nacional de Colombia, Sede Medellín; Administradora Pública Territorial, Escuela Superior de Administración Pública, Sede Medellín, clrincong@unal.edu.co
Javier Echeverry Correa, Corporación Universitaria Minuto de Dios
Magíster en Educación y Docencia, Universidad de Manizales; Decano Facultad de Ciencias Económicas y Administrativas, Corporación Universitaria Minuto de Dios, Bello, javier.echeverry@uniminuto.edu
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