ARTÍCULOS ORIGINALES

 

DOI: 10.17230/ad-minister.28.1

 

Disaster Risk Management In Business Education: Setting The Tone

 

Gestión De Riesgo De Desastres En La Educación De Negocios: Marcando Las Pautas

 

JUAN PABLO SARMIENTO1

1 Director of the Disaster Risk Reduction Program, funded by the U. S. Agency for International Development and housed in the Florida International University Extreme Events Institute. Research Professor at the Department of Health Policy and Management in the Robert Stempel College of Public Health and Social Work, Florida International University, United States. Email: jsarmien@fiu.edu

 

Received: 18/03/2016 Modified: 03/06/2016 Accepted:10/06/2016

 


ABSTRACT

Looking for windows of opportunity to mainstream disaster risk management within business education, in 2015, the United Nations Office for Disaster Reduction's (UNISDR) Private Sector Alliance for Disaster Resilient Societies (ARISE), partnered with Florida International University's Extreme Events Institute (FIU-EEI) and 12 international leading business schools. This partnership began with a call for White Papers to propose innovative approaches to integrate cutting edge disaster management content into business education programs and other academic offerings, based on seven themes or niches identified: (1) Strategic Investment and Financial Decisions; (2) Generating Business Value; (3) Sustainable Management; (4) Business Ethics and Social Responsibility; (5) Business Continuity Planning; (6) Disaster Risk Metrics; and (7) Risk Transfer. In March 2016, an international workshop was held in Toronto, Canada to present the White Papers prepared by the business schools, and discuss the most appropriate approaches for addressing the areas of: teaching and curriculum; professional development and extension programs; internships and placement; research opportunities; and partnerships and collaboration. Finally, the group proposed goals for advancing the implementation phase of the business education initiatives, and to propose mechanisms for monitoring and follow-up.

KEYWORDS Business continuity; business education; business ethics; business value; disaster risk; disaster risk metrics; financial decisions; risk transfer; SMEs; social responsibility; and strategic investment.


RESUMEN

En la búsqueda de ventanas de oportunidad para incorporar la gestión del riesgo de desastres en la educación de negocios, en el año 2015, la Alianza del Sector Privado para Inversiones Sensibles al Riesgo (ARISE) de la Oficina para la Reducción de Desastres de las Naciones Unidas (UNISDR), en asocio con el Instituto de Eventos Extremos de la Florida International University Florida International University (FIU-EEI) y 12 importantes escuelas internacionales de negocios. Esta alianza comenzó con una convocatoria de libro blancos (White Papers) para proponer enfoques innovadores para integrar contenido de vanguardia de gestión del riesgo de desastres a los programas de educación de negocios y demás ofertas académicas, basadas en siete temas o nichos identificados: (1) Inversión Estratégica y Decisiones Financieras; (2) Generación de Valor de Negocio; (3) Gestión Sostenible; (4) Ética en los Negocios y Responsabilidad Social; (5) Planeación de la Continuidad de Negocio; (6) Métricas del Riesgo de Desastre; y (7) Transferencia de Riesgo. En marzo de 2016, se realizó un taller internacional en Toronto, Canadá para la presentación de los libros blancos preparados por las escuelas de negocios, y discutir los enfoques más apropiados para abordar áreas de: enseñanza y currículo; desarrollo profesional y extensión de programas; pasantías y colocaciones; oportunidades de investigación; y alianzas y colaboraciones. Finalmente, el grupo propuso metas para avanzar en la fase de implementación de las iniciativas de las escuelas de negocios y para proponer mecanismos para su monitoreo y seguimiento.

PALABRAS CLAVE Continuidad de negocio; educación de negocios; ética en los negocios; valor de negocio; riesgo de desastre; métrica de riesgo de desastres; decisiones financieras; transferencia de riesgo; PYME; responsabilidad social e inversión estratégica.


 

 

BACKGROUND

At the end of 2013, Florida International University's Extreme Events Institute (FIU - EEI) joined what is today the United Nations Oftce for Disaster Reduction's (UNIS - DR) Private Alliance for Disaster Resilient Societies (ARISE), where FIU is leading the Activity Stream #4: State-of-the-Art Disaster Risk Management, Education, Training, and Outreach. In 2015, UNISDR and ARISE, with support from the Federal Government of Germany's Ministry for Economic Cooperation and Development (BMZ), partnered with FIU-EEI and 12 leading business schools to improve or introduce disaster risk management into the curricula of higher education and training services. This supports Priorities for Action I, III, and IV, as stated in the Sendai Framework for Disaster Risk Reduction 2015-30.

This partnership with leading business schools worldwide began with a call for White Papers that propose innovative approaches to mainstreaming cutting edge disaster management content into business education programs and other academic offerings. A list of the selected White Papers is provided in Annex 1.

The project also sought to develop training and outreach programs for small and medium enterprises, which may struggle to gain access to information, by engaging the support of larger experienced corporations, particularly those working in public-private partnerships.

In March 2016, an international workshop was held in Toronto, Canada to present the White Papers prepared by the business schools; discuss the most appropriate approaches for revising existing curricula; and propose new disaster risk management (DRM) courses for existing undergraduate, graduate, professional development, and extension programs. A jury was convened among the sponsor agencies (UNISDR and FIU) to select the best paper in each of the two categories of existing and new DRM academic offerings from the White Papers received. The awards went to: (1) The Rotman School of Management, University of Toronto (Existing DRM academic offering); and (2) The Mona School of Business & Management, University of the West Indies (New DRM academic program). Each laureate university received a prize of USD 10,000 for the implementation of the proposal submitted.

With the support of EAFIT's Business School and the Editorial Committee of AD-minister, we conducted a blind peer review of the White Papers and are publishing a special issue of Ad-minister dedicated to Disaster Risk Management & Business Education: Sustainable and Resilient. The objective of the special issue is to disseminate current advances in DRM as it relates to business education. This publication is supported by Florida International University's Disaster Risk Reduction in the Americas Program, under a Cooperative Agreement with the United States Agency for International Development's Oftce of U.S. Foreign Disaster Assistance (USAID/OFDA).

This chapter sets the tone for the conversations around DRM and presents the findings of the discussion groups at the Toronto meeting. Five important topics were discussed: teaching and curriculum; professional development and extension programs; internships and placement; research opportunities; and partnerships and collaboration. The final section lists the proposed goals for advancing the integration of disaster risk management to the business curriculum.

 

EXPLORING A NICHE

Multiple attempts were made to reach out to the business education community, looking for windows of opportunity to embrace the topic of DRM within their academic and extension programs. After careful examination, seven themes related to innovative approaches and cutting edge DRM content were identified: (1) Strategic Investment and Financial Decisions; (2) Generating Business Value; (3) Sustainable Management; (4) Business Ethics and Social Responsibility; (5) Business Continuity Planning; (6) Disaster Risk Metrics; and (7) Risk Transfer.

Strategic Investment and Financial Decisions, or strategic financial management, combines financial management with corporate strategy. Strategic financial management focuses on the creation of value through effective management of a company's financial resources to develop goal-directed actions in order to gain and sustain superior performance relative to its competitors. While both types of financial management, corporate and strategic, seek to maximize value for share- holders and stakeholders, the main distinction between traditional corporate financial management and strategic financial management is the latter's commitment to the long-term strategic goals of the company. There are different schools of thought regarding the combining of strategic and financial management. Traditional financial managers strive to maximize value for stakeholders by allocating resources into investments that generate the most cash return. However, some scholars stress that current capital budgeting techniques alone may not be the most suitable tools for financial managers who seek to achieve strategic goals. This is because financial analysis, on its own, may sacrifice the long-term health of a company for short-term financial gains, creating a bias against long-lived, capital-intensive projects that would add substantial competitive advantage to a company in the long run. They argue that the market value of a company is not only described by its capacity to generate cash flow through its assets, but should also reflect the firm's strategic growth potential. This means that the value of the firm would also derive from its capacity to undertake future investment opportunities in a scenario sensitive to competitive moves.

Generating Business Value. The generation of business value, or in other words, the creation of value by the company in order to create and/or satisfy customer demands, is considered the most important activity a company or organization performs. The exact definition of 'value' has varied significantly over time, from the large-scale industrial processes that based their value-added processes on the transformation of raw materials into manufactured goods, to modern processes, where knowledge and information demand focus, and the main purpose of a business is to identify, capture and deliver value for its stakeholders. The process of business value generation begins with a value proposition, a description of the benefits customers perceive and expect from a company's products and services. It is important to note that the customers' perception of value may stem from a variety of characteristics of a company's products/services, ranging from physical attributes, quality of services, price, performance or other features. This fact highlights both the tangible and intangible nature of the concept of value. Early literature on value creation sought to distinguish value (singular) from values (plural). The former implies preferential judgment, while the latter was described as a set of principles that substantiate the judgments made. Generally, current literature on generating business value shares the thinking that 'value' is connected to the idea of 'trade-off.'

Sustainable Management. The concept of sustainable management has stemmed from ongoing discussion about the role of businesses in society. Scholars widely agree that corporations play a central role in the ecological future of the globalized world, where governments' ability to act is often limited by international agreements. Corporations are the heart of modern economies. They have a direct impact on our biosphere, due to their use of natural resources; the pollution generated from production practices; and the promotion of patterns of consumption. For these reasons, in the years following the 1992 Earth Summit in Rio de Janeiro, organizations tackled environmental challenges, positioning themselves as pro-sustainable development and introducing environmental action plans and joint action programs. The general idea of sustainable management is to combine notions of sustainability with management theory in order to allow organizations to run eftciently without depleting natural resources and to satisfy current demands without harming future generations' development. Scholars have identified three main reasons for organizations to adopt sustainable management practices: competitiveness, legitimation, and ecological responsibility. The two leading process models for Sustainable Management are Stuart Hart and Amory B. Lovins et al.

Business Ethics and Social Responsibility. The study of business ethics and social responsibility aims to define a corporation's business policies and practices in the marketplace and also in society. The discussion about ethics in business was a spill- over from the dominant approach to the moral dimension of business, which came to be known as corporate social responsibility. This perspective sought to create a new managerial discipline that later came to be known as business ethics. It was believed that bringing experts in moral philosophy into business schools would generate analytical frameworks and conceptual tools that managers needed in order to choose the morally correct course in diftcult ethical situations. However, scholars have emphasized that disagreements exist with regard to the exact meaning of business ethics. Some scholars have pointed out that the concept of business ethics does not exist since corporations are not persons and therefore cannot be held morally responsible for their actions. Scholars argue that the literature on business ethics can be divided into two distinct and broad categories: normative literature and positive literature. Normative literature seeks to provide managers with the concept of what they 'ought to do' and presents useful models that managers can apply to make decisions on situations that have an ethical dimension. Positive literature surveys the opinions of groups of people in order to assess what they consider to be ethical or unethical.

Business Continuity Planning (BCP). BCP intends to identify all the processes, protocols, assets, and benchmarks required for an organization to develop plans that ensure the safety of its employees, its community and the continuity of time-sensitive operations. Since unforeseen events can disrupt business operations and cause revenue losses, a business continuity plan for the resumption of normal operations is essential, not only for the survival of the company, but also for the recovery of the region in which the business operates. Scholars argue that business continuity planning originated in the 1970s, with the emergence of mainframes and networking technology and the subsequent need to secure data from unpredictable events. Nowadays, BCP has evolved together with business models, expanding its focus from technology infrastructure to all the processes and management procedures involved in the continuation of the business in its entirety. Scholars emphasize that business continuity plans should not focus on a particular type of event that may disrupt a company's operations. Instead, it is more important to design a broader plan that encompasses all the steps necessary for an organization to carry on its operations. The idea is that reducing down-time accelerates restoration and recovery of businesses after unforeseen events disrupt their critical operations.

Disaster Risk Metrics. Measuring disaster risk is a complex activity because natural or manmade disasters involve different dimensions and stakeholders. Consequently, risk may be perceived differently. Generally, risk is expressed in terms of loss of life and financial resources. In addition to the lack of common ground on the matter, the variables involved in calculating disaster risk are not easily quantifiable and may involve several different scientific methods. Since risks vary considerably, some cannot be compared using the same scale. The discipline of disaster risk metrics emerged from the need to create multi-hazard risk metrics, based on scientific methods and evidence, in order to better bridge the gap from insurance models and to better inform disaster risk reduction policies. In the early 1990s, the insurance industry was severely impacted by the challenge of accurately measuring disaster risk and putting a price on insurance. Their model was based on losses from over several decades in a particular region and were proved insuftcient to determine the true average cost of large catastrophes. Nowadays, the metrics commonly used to quantify social and economic impacts derived from disasters may include several different variables.

Risk Transfer. According to the United Nations Oftce for Disaster Risk Reduction (UNISDR), risk transfer is the ''process of formally or informally shifting the financial consequences of particular risks from one party to another whereby a household, community, enterprise or state authority will obtain resources from the other party after a disaster occurs, in exchange for ongoing or compensatory social or financial benefits provided to that other party.'' The most common form of risk transfer is insurance, where the insured person pays ongoing premiums in exchange for coverage of pre-determined risk and/or events. Often different stakeholders, such as governments, insurers, multilateral banks and other large risk-bearing entities establish mechanisms to help cope with losses in major events. The most common mechanisms put into place before extreme events are insurance and reinsurance contracts, catastrophe bonds, contingent credit facilities and reserve funds, where the costs are covered by premiums, investor contributions, interest rates and past savings, respectively. These initiatives are deemed crucial since they provide much needed, immediate liquidity after a disaster for more effective government response, and some relief of the fiscal burden placed on governments by spreading the costs of recovery among different stakeholders. However, some scholars argue that these formal mechanisms do not satisfactorily address the issue of reaching the poor, who are consistently the most affected by disasters.

OBJECTIVES OF THE TORONTO WORKSHOP

  1. Present and discuss the White Papers on DRM in Business Education and the vision of convening universities, business schools and MBA programs.
  2. Discuss options for mainstreaming DRM within the curricula of undergraduate and graduate studies, as well as outreach and professional development programs.
  3. Explore partnerships and agreements to move toward an implementation phase.
  4. Propose mechanisms for follow-up and monitoring.

 

PARTICIPATING   INSTITUTIONS

Brazil            Fundação Getulio Vargas, Escola de Administração de Empresas de São Paulo (FGV-EAESP)

Canada        Concordia University, John Molson School of Business

Canada         York University, School of Administrative Studies

Canada      University of Toronto Rotman School of Management

Chile                    University of Chile

Colombia         Universidad EAFIT

India               Indian Institute of Management, Bangalore

Jamaica            University of the West Indies, Mona School of Business and Management

Mexico             Monterrey Institute of Technology and Higher Education, School of Business

Peru                 ESAN University, Graduate School of Business

Indonesia         University of Gadjah Mada, Faculty of Economics and Business

United States      Florida International University, Small Business  Development Center (SBDC) and the and the Extreme Events Institute (EEI)

 

PARTNER AGENCIES

The United Nations Oftce for Disaster Risk Reduction (UNISDR) supports the implementation of the Sendai Framework for Disaster Risk Reduction 2015-2030. The Sendai Framework was adopted at the Third United Nations World Conference on Disaster, the achievement of its seven global targets by 2030. The Framework highlights a lack of regulation and incentives for private disaster risk reduction investment as an underlying risk driver, and calls for business to integrate disaster risk into their management practices.

ARISE is the Private Alliance for Disaster Resilient Societies, an initiative of the UNISDR.

Florida International University's Extreme Events Institute carried out this event, in close cooperation with appropriate universities and institutes across the globe and special support from York University (Canada).

Financial support for these discussion was provided by the Federal Government of Germany's Ministry for Economic Cooperation and Development (BMZ).

 

DISCUSSION TOPICS

The five themes selected for the group discussions: (1) Teaching opportunities and curricula development; (2) Professional development and extension programs; (3) Internships and placements; (4) Research opportunities; (5) Partnerships and collaborations. Then, participants worked on the follow-up aspects to move toward an implementation phase and to propose mechanisms for monitoring.

Discussion Topic 1. Teaching and Curriculum Development

Moderator: John Molson School of Business – Concordia University

Discussions surrounding teaching opportunities and the development of curricula for disaster risk management (DRM) focused on four main themes:

Below we describe the challenges, opportunities and recommendations made with regard to each of these themes.

Integrating Disaster Risk Management into the Curriculum

Integrating DRM into the business education curriculum can occur at several levels:

Several key points for consideration were put forth with regard to integrating DRM into the curriculum.

In order to maximize the opportunities to integrate DRM into the curriculum, the following recommendations were made:

Making the Case for a Disaster Risk Management Curriculum

Institutional bureaucracy is a significant barrier to creating new teaching opportunities and developing appropriate curricula. Efforts to integrate DRM into the business curriculum may face resistance on many fronts and will require interest and commitment on the part of students, faculty, university administrators, and other stakeholders. The following challenges and opportunities were cited:

Addressing the Lack of Teaching Resources and Materials

The lack of evidence-based resources and instructional materials presents a challenge for educators, which may be addressed by creating (individually or jointly) and sharing resources and materials. Following are opportunities and recommendations to increase the relevance of DRM to business education.

Desired  Educational Outcomes

 

Conclusion

Discussion Topic 2. Professional Development and Extension Programs

Moderators: Indian Institute of Management Bangalore & Faculty of Economics and Business – University of Gadjah Mada

The discussion of this topic focused on the following issues:

Demand-side Measures

Supply-side Initiatives

Opportunities

 

Challenges

Conclusions  and Recommendations

Discussion Topic 3. Internships and Placement

Moderators: School of Administrative Studies – York University & University of Chile

General  Observations

Opportunities

Challenges

Conclusions  and Recommendations

Discussion Topic 4. Research Opportunities

Moderator: Fundação Getulio Vargas, Escola de Administração de Empresas de São Paulo (FGV-EAESP)

The diagram below, prepared below by the Center for Sustainability Studies at the Getulio Vargas Foundation, School of Business Administration, served as a point of reference for the discussion on research opportunities.

 

Opportunities

Challenges

Conclusions  and Recommendations

Discussion Topic 5. Partnerships and Collaboration

Moderators: ESAN Graduate School of Business & Mona School of Business and Management – University of West Indies

The group identified three levels of partnership, each presenting different concerns and possibilities.

  1. There is the potential to identify partners and opportunities for collaboration in networks of business schools, with leadership from Florida International University and support from UNISDR (Private Sector Alliance for Disaster Resilient Societies). Another possibility is an international observatory, which could provide evidence on innovative DRM trends in business and industry, as well as their impact on the economy and society.
  2. There are potential partners and collaborators within university systems, upon whom the successful inclusion of DRM will depend. These include university administrators, lecturers/trainers, students, and university bodies conducting research on disaster risk management.
  3. There are potential partners external to university networks, including stakeholders whose practices can and should be modified to encompass DRM. Among these are businesses, governments (their perception of the place of business in DRR and the role they might play in DRR policy planning and implementation), and national organizations dealing with   hazards.

Opportunities for partnerships include:

The Getulio Vargas Foundation (Brazil) and Concordia University (Canada) highlighted the importance of partnerships in their programs. However, the network must identify the goals and objectives of developing partnerships to mainstream DRR; what resources are required; the existing capacity; and outstanding needs.

Specific, Immediate, and Long-term  Opportunities

 

Challenges

Conclusions  and Recommendations

 

DISASTER RISK MANAGEMENT IN BUSINESS EDUCATION: AREAS OF FOLLOW-UP

Moderator:  Universidad EAFIT

Teaching Opportunities and Curriculum Development

Goals

Professional Development and Extension  Programs

Goals

Internships and Placement

Goals

Research and Publications

Goals

 

Partnership and collaboration

Goals

 

 

ANNEX 1. WHITE PAPERS ON ISSUES RELATED TO DISASTER RISK MANAGEMENT

Concordia University, John Molson School of Business

Kibsey, S. and Walker, T. Research and Teaching on Disaster Risk Management through the Sustainable Financial and Economic System Knowledge-to-Action Network at Concordia University.

Getulio Vargas Foundation, Center for Sustainability Studies

Vendramini Felsberg, Annelise; Casagrande Rocha, Fernanda; Ramos, Ligia; Nicolletti, Mariana Xavier; Camolesi Buimaraes, Thais. Adaptation to Climate Change and Disaster Risk Management in Business Education.

University of the West Indies, Mona School of Business & Management

Minto-Coy, Indianna; Rao-Graham, Lila. Mainstreaming Disaster Risk Management into Management Education.

Gadjah Mada University

Setiawan, Kusdhianto. Mainstreaming Disaster Risk Sensitive Investment Decision Making Analysis in Gadjah Mada School of Business using Real Options Method.

Universidad EAFIT

Herrera-Cano, Carolina; Gonzalez-Perez, Maria Alejandra. Disaster Risk Management in Business Education Entrepreneurial Formation for Corporate Sustainability.

ESAN University, Graduate School of Business

Dejo-Esteves, Cecilia; Parodi-Parodi, Patricia. Disaster Risk Management in Business Education: Proposal to Integrate DRM into Academic Programs.

Florida International University, Extreme Events  Institute

Sarmiento, Juan Pablo; Hoberman, Gabriela; Jerath, Meenakshi; Ferreira-Jordao, Gustavo Florida. Disaster Risk Management and Business Education: the Case of Small and Medium Enterprises

Indian Institute of Management  Bangalore

Jose, P.D. Sustainability Education in Indian Business Schools: A Status Review.

Monterrey Institute of Technology and Higher Education, School of Business Villasana, Marcia.; Cardenas, Bertha E..; Adriaensens, Marianela.; Trevino, Ana Catalina; Lozano, Jorge. The Case of the School of Business at Tecnológico de Monterrey.

University of Chile

Munoz-Gómez, Leonardo. Business Education and Sensitization for Disaster Risk Management in Chile.

University of Toronto

Tilcsak, András. Teaching Disaster Risk Management at the Rotman School of Management

York University

Asgary, Ali. Mainstreaming Business Continuity Management in Business Educa tion: Why and How Case of York University.