DE LA HOZ FREYLE, J. E.; CARRILLO RINCÓN, E.; GÓMEZ FLÓREZ, L. C. Quality Management and Knowledge: two Complementary Approaches. AD-minister, [S. l.], n. 21, p. 71–85, 2012. Disponível em: https://publicaciones.eafit.edu.co/index.php/administer/article/view/1728. Acesso em: 22 jul. 2024.