PARRA RAMÍREZ, R. D.; CORREAL FRANCO, S. Good practices of innovation in organizations of the services sector. Revista Universidad EAFIT, [S. l.], v. 46, n. 159, p. 41–70, 2012. Disponível em: https://publicaciones.eafit.edu.co/index.php/revista-universidad-eafit/article/view/1064. Acesso em: 22 jul. 2024.