Competitive profile of business process outsourcing companies in Bogotá: principal component analysis

Authors

DOI:

https://doi.org/10.17230/ad-minister.29.5

Keywords:

Sustainable management, Partnerships, Outsourcing Companies, Management Practices, MIGSA

Abstract

The aim of this research based article is to analyze the competitive profile of Bogota BPOs, by assessing them with the Model of Indicators for Sustainable Management and Associativity (MIGSA in Spanish) and by using the Principal Component Analysis (PCA) to distribute the variables studied in a small number of groups, in order to account for aspects that illustrate the variability in the companies management. Thanks to this study two axes were defined: the first one relates to sustainable aspects that are internal to the companies while the second one sets elements of external sustainability. Both of them generate four different competitiveness profiles which allow organizations to generate strategic planning as well as establish their location, to improve their position on the market.

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Author Biographies

  • Nelson Orlando Alarcón Villamil, Fundación Universitaria Los Libertadores

    Economista, Candidato a Master en Administración de la Universidad Nacional de Colombia, con experiencia como docente universitario adquirida en la Universidad Nacional de Colombia, Corporación Universitaria Republicana, Fundación CIDCA y Fundación Universitaria Cafam; ex coordinador de diplomados de la Fundación Eficiencia Ciudadana, empresario, consultor empresarial y conferencista. Actualmente Docente del Programa de Administración Turística y Hotelera de la Fundación Universitaria los Libertadores, investigador principal proyecto MIGSA y miembro del grupo Competir -categoría C por Colciencias.

  • Melva Inés Gómez Caicedo, Fundación Universitaria Los Libertadores
    Candidata a Doctor en Gestión Pública y Política Social de la Universidad de la Baja California. Master en Dirección de Empresas de la Universidad Metropolitana de Educación, Ciencia y Tecnología – UMECIT -, Especialista en Project Managament. Economista, miembro del grupo Competir catalogado en categoría C por Colciencias, Docente del Programa de Administración de Empresas de la Fundación Universitaria los Libertadores. Bogotá Colombia. Correo electrónico:migomezc@libertadores.edu.co.
  • Rémi Stellian, Fundación Universitaria los Libertadores

    Economista; Doctor en Sciences Économiques. Profesor asistente de la Pontificia Universidad
    Javeriana

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Published

2016-09-27

Issue

No. 29 (2016)

Section

Research Articles

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How to Cite

Alarcón Villamil, N. O., Gómez Caicedo, M. I., & Stellian, R. (2016). Competitive profile of business process outsourcing companies in Bogotá: principal component analysis. AD-Minister, 29, 101-120. https://doi.org/10.17230/ad-minister.29.5