Vol. 42 No. 141 (2006)

Published: 2012-06-05

Editorial

Factor de Impacto

Félix Londoño G.

5-6
- PDF (Spanish)

Artículos

Income increase through management of the customer service level. A case of application

Guillermo Andrés González Vargas

9-18
- PDF (Spanish)
Experimental courses; Learning methodology cathedra; Pedagogical innovation; Teaching – learning process; Bond with the authority Wish to learn

Ana María Vargas Betancur, Jeannette Lerner Matiz, Carlos Mario Henao Galeano, Gloria Elena Betancur Jiménez

19-39
- PDF (Spanish)
Consistency rules between requirement models of Un-Método

Carlos Mario Zapata J., Sandra Milena Villegas S., Fernando Arango I.

40-59
- PDF (Spanish)
Software Engineering; Teaching of software engineering; Status of software engineering companies; Software industry; Learning based on competition; Pedagogical principles for the teaching of software engineering

Raquel Anaya

60-76
- PDF (Spanish)
Machinery assignment to machinists of a dyeing factory by means of simulation of the process. An application of Markov Chains

Martha Eugenia Álvarez Villa, Ramiro Orrego Posada

77-91
- PDF (Spanish)
Resilient behavior of fi ne grain soils

Julián Vidal Valencia, Rodrigo Iván Osorio Mora

92-110
- PDF (Spanish)
Studies on Graduated. Eafit University Experience

Alberto Jaramillo, Andrés Giraldo Pineda, Javier Santiago Ortiz Correa

111-124
- PDF (Spanish)