Editorial

Universidades ubicuas

Félix Londoño González
Abstract 628 | PDF (Español) Downloads 212

Page 5-6

Artículos

Application of an Evaluation Model and Implementation of a Software tool for Nasa Yuwe Evaluation

Luz Marina Sierra Martínez, Roberto Carlos Naranjo, Tulio Enrique Curieux, Diego Fernando Benavides Rodríguez, Óscar Andrés Benavides Rodríguez
Abstract 564 | PDF (Español) Downloads 1075

Page 11-23

Organizational matrix design for employee process measurement

Jaime Humberto Martínez Díaz, Esther Susana Martínez Díaz
Abstract 1214 | PDF (Español) Downloads 28385

Page 24-44

Employee retention strategies: effectiveness and scope

Diego René Gonzales Miranda
Abstract 6269 | PDF (Español) Downloads 14213

Page 45-72

CRM approach. Customer perceptions about academic administrative processes and their value added

Joseph Robert Voelkl Peñaloza, Jorge Alberto Silva Rueda, Clara Mabel Solano Vanegas, Luis Manuel Pulido Moreno
Abstract 1006 | PDF (Español) Downloads 719

Page 90-103

Cómo se consiguen las buenas calificaciones*

Kurt Wiesenfeld, Leornardo García Jaramillo
Abstract 3369 | PDF (Español) Downloads 5462

Page 104-106