Editorial

Universidades ubicuas

Félix Londoño González
Abstract 631 | PDF (Español) Downloads 213

Page 5-6

Artículos

Application of an Evaluation Model and Implementation of a Software tool for Nasa Yuwe Evaluation

Luz Marina Sierra Martínez, Roberto Carlos Naranjo, Tulio Enrique Curieux, Diego Fernando Benavides Rodríguez, Óscar Andrés Benavides Rodríguez
Abstract 567 | PDF (Español) Downloads 1084

Page 11-23

Organizational matrix design for employee process measurement

Jaime Humberto Martínez Díaz, Esther Susana Martínez Díaz
Abstract 1221 | PDF (Español) Downloads 28390

Page 24-44

Employee retention strategies: effectiveness and scope

Diego René Gonzales Miranda
Abstract 6293 | PDF (Español) Downloads 14241

Page 45-72

CRM approach. Customer perceptions about academic administrative processes and their value added

Joseph Robert Voelkl Peñaloza, Jorge Alberto Silva Rueda, Clara Mabel Solano Vanegas, Luis Manuel Pulido Moreno
Abstract 1009 | PDF (Español) Downloads 723

Page 90-103

Cómo se consiguen las buenas calificaciones*

Kurt Wiesenfeld, Leornardo García Jaramillo
Abstract 3373 | PDF (Español) Downloads 5482

Page 104-106