Editorial

Factor de Impacto

Félix Londoño G.
Abstract 929 | PDF (Español) Downloads 272

Page 5-6

Artículos

Income increase through management of the customer service level. A case of application

Guillermo Andrés González Vargas
Abstract 413 | PDF (Español) Downloads 1572

Page 9-18

Experimental courses; Learning methodology cathedra; Pedagogical innovation; Teaching – learning process; Bond with the authority Wish to learn

Ana María Vargas Betancur, Jeannette Lerner Matiz, Carlos Mario Henao Galeano, Gloria Elena Betancur Jiménez
Abstract 725 | PDF (Español) Downloads 451

Page 19-39

Consistency rules between requirement models of Un-Método

Carlos Mario Zapata J., Sandra Milena Villegas S., Fernando Arango I.
Abstract 1215 | PDF (Español) Downloads 3643

Page 40-59

Machinery assignment to machinists of a dyeing factory by means of simulation of the process. An application of Markov Chains

Martha Eugenia Álvarez Villa, Ramiro Orrego Posada
Abstract 724 | PDF (Español) Downloads 2004

Page 77-91

Resilient behavior of fi ne grain soils

Julián Vidal Valencia, Rodrigo Iván Osorio Mora
Abstract 888 | PDF (Español) Downloads 2588

Page 92-110

Studies on Graduated. Eafit University Experience

Alberto Jaramillo, Andrés Giraldo Pineda, Javier Santiago Ortiz Correa
Abstract 7187 | PDF (Español) Downloads 10841

Page 111-124