Editorial

Factor de Impacto

Félix Londoño G.
Abstract 1169 | PDF (Español) Downloads 307

Page 5-6

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Artículos

Income increase through management of the customer service level. A case of application

Guillermo Andrés González Vargas
Abstract 463 | PDF (Español) Downloads 1613

Page 9-18

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Experimental courses; Learning methodology cathedra; Pedagogical innovation; Teaching – learning process; Bond with the authority Wish to learn

Ana María Vargas Betancur, Jeannette Lerner Matiz, Carlos Mario Henao Galeano, Gloria Elena Betancur Jiménez
Abstract 793 | PDF (Español) Downloads 490

Page 19-39

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Consistency rules between requirement models of Un-Método

Carlos Mario Zapata J., Sandra Milena Villegas S., Fernando Arango I.
Abstract 1341 | PDF (Español) Downloads 3742

Page 40-59

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Software Engineering; Teaching of software engineering; Status of software engineering companies; Software industry; Learning based on competition; Pedagogical principles for the teaching of software engineering

Raquel Anaya
Abstract 2965 | PDF (Español) Downloads 4239

Page 60-76

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Machinery assignment to machinists of a dyeing factory by means of simulation of the process. An application of Markov Chains

Martha Eugenia Álvarez Villa, Ramiro Orrego Posada
Abstract 820 | PDF (Español) Downloads 2061

Page 77-91

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Resilient behavior of fi ne grain soils

Julián Vidal Valencia, Rodrigo Iván Osorio Mora
Abstract 952 | PDF (Español) Downloads 2660

Page 92-110

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Studies on Graduated. Eafit University Experience

Alberto Jaramillo, Andrés Giraldo Pineda, Javier Santiago Ortiz Correa
Abstract 7365 | PDF (Español) Downloads 10989

Page 111-124

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