A Measurement Approach to Knowledge Management

Authors

  • César Augusto Bernal Torres Escuela Internacional de Ciencias Económicas y Administrativas, Universidad de La Sabana
  • Álvaro Turriago Hoyos Universidad de La Sabana
  • Hernán Darío Sierra Arango Universidad de la Sabana

Keywords:

Knowledge Management, Organizations, Internal Capacities, Knowledge, Organizational Culture, Organizational Memory, Competitive Advantage, Added Value.

Abstract

This exploratory study has been directed to establish how knowledge management has been used to generate added value in organizations in Bogota. In order to accomplish this, a questionnaire was used in a sample of 1.168 executives and workers in 48 organizations, which had different sizes and belonged to different industrial sectors. The members of the survey group coincidentally identified knowledge management as a strategy to generate value and to strengthen the competitive advantages  in the organizations. However, this positive perception is noticed mainly in factors related to organizational culture and memory rather than in factors related to internal organizational capacities. The obtained results were obtained from the application of two research tools, the knowledge management questionnaire and the IMIO Matrix.

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Author Biographies

  • César Augusto Bernal Torres, Escuela Internacional de Ciencias Económicas y Administrativas, Universidad de La Sabana

    Candidato a doctor en Business Administration, Newport International University. Economista, Psicólogo, Magíster en educación y Profesor Asociado, Jefe del Área de Administración y Organizaciones de la Escuela Internacional de Ciencias Económicas y Administrativas, Universidad de La Sabana, Bogotá, DC.

  • Álvaro Turriago Hoyos, Universidad de La Sabana

    Doctor en Ciencias Económicas y Empresariales, Universidad de Navarra, Pamplona, España. Economista,  Universidad del Rosario, Bogotá,  Colombia. Profesor Titular, Universidad de La Sabana, Bogotá, DC.

  • Hernán Darío Sierra Arango, Universidad de la Sabana
    Magíster en Administración de Empresas, ex-decano de la Facultad de Ciencias Económicas y Administrativas, Universidad de La  Sabana, Bogotá, DC., donde también se desempeñó como profesor asociado de la Escuela Internacional de Ciencias Económicas y Administrativas Eicea

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Published

2010-04-13

Issue

No. 16 (2010)

Section

Research Articles

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How to Cite

Bernal Torres, C. A., Turriago Hoyos, Á., & Sierra Arango, H. D. (2010). A Measurement Approach to Knowledge Management. AD-Minister, 16, 11-32. https://publicaciones.eafit.edu.co/index.php/administer/article/view/183