Value generation for customers of industrial products. Case study of metal double-layer polypropylene bioriented laminate to package food

Authors

  • Jaime Baby Moreno Universidad EAFIT
  • Juan Gonzalo Londoño Jaramillo Universidad EAFIT
  • Lux Stella Cabrera Viveros Estudiante, MBA, Universidad EAFIT. Directora Investigaciones, Consenso S.A.S.
  • Hernán Lozano Estudiante, MBA, Universidad EAFIT. Asesor, Consenso S.A.S.

Keywords:

Client Perceived Value, Industrial Product, Competitive Analysis.

Abstract

This article presents the qualitative stage of a procedure that aims to determine the Client Perceived Value (CPV) of an industrial product. The result of this study is the definition of the characteristics that final users take into account to select their suppliers. The evaluation was based on the product “metal double-layer polypropylene bioriented laminate to package food”. The applied procedure is an example that could be repeated, mutatis mutandis, for any kind of product or service.

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Author Biographies

  • Jaime Baby Moreno, Universidad EAFIT
    Profesor Investigador del Departamentode Mercadeo de la Escuela de Administración y Finanzas de la Universidad EAFIT, Medellín
  • Juan Gonzalo Londoño Jaramillo, Universidad EAFIT
    Profesor Investigador del Departamentode Mercadeo de la Escuela de Administración y Finanzas de la Universidad EAFIT, Medellín

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Published

2011-06-05

Issue

Section

Research Articles

How to Cite

Baby Moreno, J., Londoño Jaramillo, J. G., Cabrera Viveros, L. S., & Lozano, H. (2011). Value generation for customers of industrial products. Case study of metal double-layer polypropylene bioriented laminate to package food. AD-Minister, 18, 27-47. https://publicaciones.eafit.edu.co/index.php/administer/article/view/812