A methodological structure for the integrated management of measurement, assessment and follow-up of the quality, environmental and occupational health management systems

Abstract

The objective is to build a methodological measurement structure that allows assessing the organization performance taking into account the quality management systems, the environment and the occupational health. The process starts with the identification of the measurement requirements called for in the three systems and a methodological structure is proposed which is constituted by a system of indicators established according to categories, taking into account the level of disintegration required by the staff that monitors the Integrated System. To structuring the methodology, the author’s experience in the management system consultancy field was used, as well as the models proposed in the referenced literature. As a result, a theoretical methodological structure was obtained that uses the dimensional variables used by these authors as well as by others who have done some research about the measurement of Management Integrated Systems.