La prestación del servicio en el sistema público de salud: análisis envolvente de datos

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Zahra Zare

Keywords

Eficiencia de escala, Rendimientos de escala, daños de escala, desempeño del Sistema de salud.

Resumen

Al igual que las empresas  que compiten en el mercado, las organizaciones del sistema  público de salud compiten para satisfacer las necesidades de los clientes  y, por lo tanto, es fundamental  identificar dichas necesidades y entregar  valor para alcanzar el éxito. Los Rendimiento de Escala y Daños de Escala se utilizan como  medidas.  En este estudio, el análisis envolvente de datos se desarrolla para medir los Rendimientos  y Daños de Escala en una organización pública de salud. Se proponen dos nuevos supuestos para la posibilidad de producción: Baja disponibilidad natural y baja disponibilidad de gestión. Seguidamente, se proponen tres tipos de modelos basados en modelos  radiales  y no radiales que incluyen la evaluación de la eficiencia, la determinación de los rendimientos de escala y la determinación de los daños de escala. Se maneja un estudio de caso que utiliza datos reales de 33 hospitales de Teherán, Irán. Cada hospital se asume como una unidad de toma de decisión de cuatro insumos (inputs), dos productos (outputs) deseables y dos productos (outputs) indeseables.  Los enfoques propuestos  son sencillos y aplicables a los problemas del mundo real.

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