Un modelo para la implementación de soluciones empresariales inteligentes con base en el nivel de madurez en inteligencia de negocios: una experiencia iraní

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Arash Ghashami https://orcid.org/0000-0001-7503-9813
Mahmood Alborzi https://orcid.org/0000-0001-6619-992X
Farzad Movahedi Sobhani https://orcid.org/0000-0002-4602-2710
Reza Radfar https://orcid.org/0000-0002-2535-4521

Keywords

Implementación de inteligencia de negocios, madurez de la inteligencia de negocios, tecnologías de la información

Resumen

El propósito de esta investigación es proporcionar una base para elegir el enfoque para implementar sistemas de inteligencia de negocios basados en la madurez de la organización.Esta investigación no solo recomienda considerar el nivel de madurez de la inteligencia de negocios a momento de planear la implementación, sino también el uso de instrumentos de política pública de tecnologías de la información (TI) para aumentar el nivel del uso eficiente de dichos sistemas. En esta investigación, al analizar el tema por expertos en el método Delphi Fuzzy, estas ideas han sido revisadas y verificadas en casi 109 organizaciones que respondieron a los cuestionarios. El resultado de esta investigación es un motor de inferencia difusa que sugiere el mejor paquete de ejecución requerido, al ingresar datos sobre el tamaño y la madurez de la organización. Los paquetes que contienen la metodología de implementación adecuada, los productos en ese nivel de madurez y, en consecuencia, los procesos y requisitos de gobierno de TI a ese nivel de madurez.

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