A Measurement Approach to Knowledge Management

Main Article Content

César Augusto Bernal Torres
Escuela Internacional de Ciencias Económicas y Administrativas, Universidad de La Sabana

Álvaro Turriago Hoyos
Universidad de La Sabana

Hernán Darío Sierra Arango
Universidad de la Sabana

Keywords

Knowledge Management, Organizations, Internal Capacities, Knowledge, Organizational Culture, Organizational Memory, Competitive Advantage, Added Value.

Abstract

This exploratory study has been directed to establish how knowledge management has been used to generate added value in organizations in Bogota. In order to accomplish this, a questionnaire was used in a sample of 1.168 executives and workers in 48 organizations, which had different sizes and belonged to different industrial sectors. The members of the survey group coincidentally identified knowledge management as a strategy to generate value and to strengthen the competitive advantages  in the organizations. However, this positive perception is noticed mainly in factors related to organizational culture and memory rather than in factors related to internal organizational capacities. The obtained results were obtained from the application of two research tools, the knowledge management questionnaire and the IMIO Matrix.

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Published
Apr 13, 2010

Article Details

How to Cite
Bernal Torres, C. A., Turriago Hoyos, Álvaro, & Sierra Arango, H. D. (2010). A Measurement Approach to Knowledge Management. AD-Minister, (16), 11–32. Retrieved from https://publicaciones.eafit.edu.co/index.php/administer/article/view/183
Issue
No. 16 (2010)
Section
Research Articles
Supporting Agencies
Author Biographies

César Augusto Bernal Torres, Escuela Internacional de Ciencias Económicas y Administrativas, Universidad de La Sabana

Candidato a doctor en Business Administration, Newport International University. Economista, Psicólogo, Magíster en educación y Profesor Asociado, Jefe del Área de Administración y Organizaciones de la Escuela Internacional de Ciencias Económicas y Administrativas, Universidad de La Sabana, Bogotá, DC.

Álvaro Turriago Hoyos, Universidad de La Sabana

Doctor en Ciencias Económicas y Empresariales, Universidad de Navarra, Pamplona, España. Economista,  Universidad del Rosario, Bogotá,  Colombia. Profesor Titular, Universidad de La Sabana, Bogotá, DC.

Hernán Darío Sierra Arango, Universidad de la Sabana

Magíster en Administración de Empresas, ex-decano de la Facultad de Ciencias Económicas y Administrativas, Universidad de La  Sabana, Bogotá, DC., donde también se desempeñó como profesor asociado de la Escuela Internacional de Ciencias Económicas y Administrativas Eicea

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