Teaching disaster risk management: lessons from the Rotman School of Management
Main Article Content
Keywords
risk management, disasters, business continuity, business education
Abstract
This article describes how disaster risk management topics are taught at the Rotman School of Management at the University of Toronto and thus highlights opportunities for developing similar course modules on disaster risk management at other institutions. An undergraduate and MBA elective course, titled Catastrophic Failure in Organizations, contains four modules that are directly relevant to disaster risk management. The first module focuses on the need to move from risk indifference to risk sensitivity. The second module considers the importance of business continuity and crisis management plans and explores their common shortcomings. The third module uses a case study to examine the topic of prospective risk management. The fourth module focuses on the vulnerability of supply chains and other complex systems to disaster risk. The article describes the details of implementing these modules and discusses opportunities for further integration of disaster risk management topics in other parts of the curriculum.
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References
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Tversky, A., & Kahneman, D. (1974). Judgment under uncertainty: Heuristics and biases. Science, 185(4157), 1124-1131. DOI: 10.1126/science.185.4157.1124
Wagner, S. M., & Bode, C. (2006). An empirical investigation into supply chain vulnerability. Journal of purchasing and supply management, 12(6), 301-312. DOI: 10.1016/j.pursup.2007.01.004
Weick, K. E., Sutcliffe, K. M., & Obstfeld, D. (2008). Organizing for high reliability: Processes of collective mindfulness. Crisis management, 3(1), 81-123.
White, D., Roschelle, A., Peterson, P., Schlissel, D., Biewald, B., & Steinhurst, W. (2003). The 2003 blackout: solutions that won't cost a fortune. The Electricity Journal, 16(9), 43-53. DOI:10.1016/j.tej.2003.10.002
Wucker, M. (2016). The gray rhino: How to recognize and act on the obvious dangers we ignore. New York, NY: St. Martin's Press.
Amin, M. (2003). North America's electricity infrastructure: Are we ready for more perfect storms? IEEE Security & Privacy, 1(5), 19-25. DOI: 10.1109/MSECP.2003.1236231
Anderson, C. W., Santos, J. R., & Haimes, Y. Y. (2007). A risk-based input–output methodology for measuring the effects of the August 2003 northeast blackout. Economic Systems Research, 19(2), 183-204. DOI:10.1080/09535310701330233
Barnes, J. H. (1984). Cognitive biases and their impact on strategic planning.Strategic Management Journal, 5(2), 129-137. DOI: 10.1002/smj.4250050204
Bazerman, M. H., & Watkins, M. (2004). Predictable surprises: The disasters you should have seen coming, and how to prevent them. Boston, MA: Harvard Business Press.
Beatty, M. E., Phelps, S., Rohner, C., & Weisfuse, I. (2006). Blackout of 2003: public health effects and emergency response. Public Health Reports, 121(1), 36-44.
Chugh, D., & Bazerman, M. H. (2007). Bounded awareness: What you fail to see can hurt you. Mind & Society, 6(1), 1-18. DOI: 10.1007/s11299-006-0020-4
Clarke, L. (1999). Mission improbable: Using fantasy documents to tame disaster. Chicago, IL: University of Chicago Press.
Cutter, S. L., & Gall, M. (2015). Sendai targets at risk. Nature Climate Change, 5(8), 707-709. DOI: 10.1038/ nclimate2718
Edmondson, A. (1999). Psychological safety and learning behavior in work teams. Administrative Science Quarterly, 44(2), 350-383. DOI: 10.2307/2666999
Gaba, D. M. (2000). Structural and organizational issues in patient safety: a comparison of health care to other high-hazard industries. California Management Review, 43(1), 83-102.
Gilovich, T., Griffin, D., & Kahneman, D. (2002). Heuristics and biases: The psychology of intuitive judgment. Cambridge: Cambridge University Press.
Grabowski, M., & Roberts, K. (1997). Risk mitigation in large-scale systems: Lessons from high reliability organizations. California Management Review, 39(4), 152-162. DOI: 10.2307/41165914
Izumi, T., & Shaw, R. (2014). A new approach of disaster management in Bangladesh: private sector involvement. Risk, Hazards & Crisis in Public Policy, 5(4), 425-445. DOI: 10.1002/rhc3.12069
Jain, G. (2015). The role of private sector for reducing disaster risk in large scale infrastructure and real estate development: Case of Delhi. International Journal of Disaster Risk Reduction, 14(3), 238-255. DOI:10.1016/j. ijdrr.2014.09.006
Jüttner, U., Peck, H., & Christopher, M. (2003). Supply chain risk management: outlining an agenda for future research. International Journal of Logistics: Research and Applications, 6(4), 197-210.
Linnerooth-Bayer, J., & Hochrainer-Stigler, S. (2015). Financial instruments for disaster risk management and climate change adaptation. Climatic Change, 133(1), 85-100. DOI: 10.1007/s10584-013-1035-6
Marquis, C., & Tilcsik, A. (2013). Imprinting: Toward a multilevel theory. Academy of Management Annals, 7(1), 195-245.
McGuire, M., & Schneck, D. (2010). What if Hurricane Katrina hit in 2020? The need for strategic management of disasters. Public Administration Review, 70(s1), s201-s207. DOI: 10.1111/j.1540-6210.2010.02273.x
Meyer, J. W., & Rowan, B. (1977). Institutionalized organizations: Formal structure as myth and ceremony. American Journal of Sociology, 83(2), 340-363.
Mikes, A. (2010). Enterprise risk management at Hydro One (multimedia). HBS No. 110-707. Boston, MA: Harvard Business School Publishing.
Okuyama, Y. (2007). Economic modeling for disaster impact analysis: past, present, and future. Economic Systems Research, 19(2), 115-124. DOI:10.1080/09535310701328435
Perrow, C. (1984). Normal accidents: Living with high-risk technologies. New York, NY: Basic Books.
Perrow, C. (1999). Organizing to reduce the vulnerabilities of complexity. Journal of contingencies and crisis management, 7(3), 150-155. DOI: 10.1111/1468-5973.00108
Perrow, C. (2011). The next catastrophe: Reducing our vulnerabilities to natural, industrial, and terrorist disasters. Princeton, NJ: Princeton University Press.
Power, M. (2003). Risk management and the responsible organization. Toronto, ON: University of Toronto Press.
Roberts, K. H., Bea, R., & Bartles, D. L. (2001). Must accidents happen? Lessons from high-reliability organizations. The Academy of Management Executive, 15(3), 70-78.
Sarmiento, J. P. (1995). Guns, Drugs, and Disaster: Cauca/Huila, Colombia, 1994. International Journal of Mass Emergencies and Disasters, 13(2), 147-160.
Schipper, L., & Pelling, M. (2006). Disaster risk, climate change and international development: scope for, and challenges to, integration. Disasters, 30(1), 19-38. DOI: 10.1111/j.1467-9523.2006.00304.x
Surminski, S. (2013). Private-sector adaptation to climate risk. Nature Climate Change, 3(11), 943-945. DOI:10.1038/nclimate2040
Thomalla, F., Downing, T., Spanger-Siegfried, E., Han, G., & Rockström, J. (2006). Reducing hazard vulnerability: Towards a common approach between disaster risk reduction and climate adaptation. Disasters, 30(1), 39-48. DOI: 10.1111/j.1467-9523.2006.00305.x
Tilcsik, A. (2010). From ritual to reality: Demography, ideology, and decoupling in a post-communist government agency. Academy of Management Journal, 53(6), 1474-1498. DOI: 10.5465/AMJ.2010.57318905
Tilcsik, A. & Clearfield, C. (2015, April 17). Five years after the Deepwater Horizon oil spill, we are closer than ever to catastrophe. The Guardian. Retrieved from: http://www.theguardian.com
Tilcsik, A., & Marquis, C. (2013). Punctuated generosity: How mega-events and natural disasters affect corporate philanthropy in US communities. Administrative Science Quarterly, 58, 111-148.
Tversky, A., & Kahneman, D. (1974). Judgment under uncertainty: Heuristics and biases. Science, 185(4157), 1124-1131. DOI: 10.1126/science.185.4157.1124
Wagner, S. M., & Bode, C. (2006). An empirical investigation into supply chain vulnerability. Journal of purchasing and supply management, 12(6), 301-312. DOI: 10.1016/j.pursup.2007.01.004
Weick, K. E., Sutcliffe, K. M., & Obstfeld, D. (2008). Organizing for high reliability: Processes of collective mindfulness. Crisis management, 3(1), 81-123.
White, D., Roschelle, A., Peterson, P., Schlissel, D., Biewald, B., & Steinhurst, W. (2003). The 2003 blackout: solutions that won't cost a fortune. The Electricity Journal, 16(9), 43-53. DOI:10.1016/j.tej.2003.10.002
Wucker, M. (2016). The gray rhino: How to recognize and act on the obvious dangers we ignore. New York, NY: St. Martin's Press.
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Published
Jul 19, 2016
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How to Cite
Tilcsik, A. (2016). Teaching disaster risk management: lessons from the Rotman School of Management. AD-Minister, (28), 127–140. https://doi.org/10.17230/ad-minister.28.6
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Research Articles
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