Management of intangible assets of relational capital in Higher Education Institutions
Main Article Content
Keywords
Intellectual capital, relational capital, reputation, strategic management, teaching profile
Abstract
Knowledge Management (CG) in Higher Education Institutions (HEI) can be analyzed through the identification of intangible assets. These assets are able to generate competitive advantage. One of these assets is Relational Capital (RC). RC involves interaction with different stakeholders, knowledge acquisition and knowledge transfer. The aim of this study is to characterize the interaction between relational capital categories in HEI. A case study methodology was used. Linear bivariate Pearson correlation and the proportion of shared variability were used. Among the main results, it was identified that strategic management was one of the main drivers that allow HEI to generate relevant characteristics. Strategic management also increases the level of institutional identity of the teachers linked to research groups. Likewise, quality teaching profile facilitates the establishment of trust relationships and the satisfaction of the requirements of different institutional stakeholders.
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References
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Kettunen, J. (2015). Stakeholder Relationships in Higher Education. Tertiary Education and Management, 21(1), 56-65. https://doi.org/10.1080/13583883.2014.997277
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Dec 12, 2018
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How to Cite
Marulanda Grisales, N., Rincón Grajales, C. L., & Echeverry Correa, J. (2018). Management of intangible assets of relational capital in Higher Education Institutions. AD-Minister, (33), 85–112. https://doi.org/10.17230/ad-minister.33.5
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Research Articles
Author Biographies
Natalia Marulanda Grisales, Corporación Universitaria Minuto de Dios
Estudiante de Doctorado en Ingeniería – Industria y Organizaciones-, Universidad Nacional de Colombia, Sede Medellín; Magíster en Ingeniería – Ingeniería Industrial-, Universidad Nacional de Colombia, Sede Medellín; Ingeniera Industrial, Universidad Nacional de Colombia, Sede Medellín. Docente Facultad de Ciencias Económicas y Administrativas, Corporación Universitaria Minuto de Dios, Bello, nmarulandag@uniminuto.edu.co
Claudia Lorena Rincón Grajales, Universidad Nacional de Colombia
Candidata a Magíster en Estudios Urbano Regionales, Universidad Nacional de Colombia, Sede Medellín; Especialista en Gestión Inmobiliaria, Universidad Nacional de Colombia, Sede Medellín; Administradora Pública Territorial, Escuela Superior de Administración Pública, Sede Medellín, clrincong@unal.edu.co
Javier Echeverry Correa, Corporación Universitaria Minuto de Dios
Magíster en Educación y Docencia, Universidad de Manizales; Decano Facultad de Ciencias Económicas y Administrativas, Corporación Universitaria Minuto de Dios, Bello, javier.echeverry@uniminuto.edu
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