Project maturity evaluation model for SMEs from the software development sub-sector

Main Article Content

Álvaro Julio Cuadros López http://orcid.org/0000-0001-9248-3721
Carolina Galindres http://orcid.org/0000-0002-0339-0871
Paola Ruiz http://orcid.org/0000-0001-7086-3600

Keywords

CMMI, software development, Project management, maturity models, SCAMPI

Abstract

The purpose of the paper is to present a project management maturity model for SMEs oriented to software development. The proposal is based on CMMI capability maturity model, and the SCAMPI evaluation method. The proposal includes a quantitative satisfaction scale, redundant evidence assessment, and multiple criteria for selecting experts. The proposal was validated with a case study carried out in a medium-sized company from the Information and Communications Technology sector. The model concluded that the company did not reach maturity level 2; however it showed that 92% of the processes from maturity level 2 and 77% of the total process had already been implemented, which allows the company to adopt a specific orientation for its improvement efforts.

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