Organizational structure, human capital and collaboration networks: determinants of innovation capability in restaurants
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Keywords
innovation capability, organizational structure, human capital, collaboration networks, restaurant, tourist destination
Abstract
Innovation capability is the skill to absorb; combine and transform specific organizational resources to generate value above the market average; such as structure; people and relationships. For this reason; the paper aim is to analyze organizational structure; human capital and collaboration networks as determinants of innovation capability in restaurants in Playa del Carmen; a tourist destination in the Mexican Caribbean. A quantitative methodology was followed; using the Pearson coefficient and structural equation modeling (SEM) for hypothesis testing. The results confirmed that collaboration networks with universities; government organisms and other tourism companies enhance the organizational structure and human capital. It is concluded that restaurants should rethink their strategies to improve their innovation capability from their organizational structure and collaboration networks being excellent predictors of human capital for the generation and development of ideas.
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Alejandro Delgado Cruz, Universidad Autónoma del Estado de México
Maestrante en Estudios Turísticos de la Facultad de Turismo y Gastronomía de la Universidad Autónoma del Estado de México (UAEM). Licenciado en Gastronomía y Especialista en Administración de Empresas Turísticas por la UAEM.
Elva Esther Vargas Martínez, Universidad Autónoma del Estado de México
Profesora-investigadora de tiempo completo de la Facultad de Turismo y Gastronomía. Doctora en Ciencias Ambientales, Maestra en Administración y Licenciada en Turismo por la UAEM. Especialista en Estrategias Psicopedagógicas por la Universidad La Salle.
Federico Rodríguez Torres, Universidad Latina de América
Profesor de la Licenciatura en Turismo de la Universidad Latina de América. Doctor en Economía por la Universidad Nacional Autónoma de México, Doctor en Ciencias Administrativas y Maestro en Ciencias por el Instituto Politécnico Nacional, Maestro en Ciencias Sociales por la Universidad Autónoma Metropolitana, Ingeniero Mecánico por la Universidad Michoacana de San Nicolás de Hidalgo.
Juan Manuel Montes Hincapié, Universidad de Medellín
Profesor-investigador de la Facultad de Ciencias Económicas y Administrativas de la Universidad de Medellín. Doctor en Proyectos de Innovación Tecnológica en la Ingeniería de Producto y Proceso por la Universitat Politecnica de Catalunya, Maestro en Gestión Tecnológica y Especialista Alta Gerencia por la Universidad Pontificia Bolivariana, Ingeniero Químico por la Universidad de Antioquia.
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