Percepciones del impacto de la capacitación, compensación y selección del personal en la eficiencia de los proyectos
Main Article Content
Keywords
Eficiencia de proyectos, Gestión de proyectos, Capacitación, Selección de personal, Compensación.
Resumen
Este artículo tiene como objetivo investigar los efectos de tres prácticas de gestión de recursos humanos (capacitación, selección de personal y compensación) en el éxito de proyectos, medido bajo las percepciones de los gerentes de proyectos sobre los parámetros de costo, tiempo y calidad (eficiencia de proyectos) con los que terminan sus proyectos. Se llevó a cabo en 108 empresas basadas en proyectos de los municipios de Tampico y Victoria registradas en el Directorio Estadístico Nacional de Unidades Económicas, con un muestreo de conveniencia no probabilístico. El estudio busca contribuir a la teoría sobre los factores críticos de éxito (FCE) de proyectos y confirmar la gestión de recursos humanos (GRH) como uno de ellos, lo cual ayuda a los gerentes de proyectos a mejorar la ejecución de sus trabajos, obteniendo así mayores posibilidades de éxito en ellos. Los resultados de este análisis muestran una influencia positiva de la capacitación y compensación en la eficiencia de proyectos, la cual tiene implicaciones importantes para los directivos de este tipo de empresas interesados en mejorar la eficiencia de los proyectos que realizan, pues no todos los elementos analizados tienen la misma repercusión sobre sus resultados.
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Referencias
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Clark, I., & Colling, T. (2005). The management of human resources in project management-led organizations. Personnel Review, 34(2), 178-191.
Datta, D. K., Guthrie, J. P., & Wright, P. M. (2005). Human resource management and labor productivity: does industry matter? Academy of Management Journal, 48(1), 135-145.
Delery, J., & Doty, H. (1996). Modes of theorizing in strategic human resource management: test of universalistic, contingency and configurational performance predictions. Academy of Management Journal, 39(4), 802-835.
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Huemman, M. (2010). Considering Human Resource Management when developing a project-oriented company: Case study of a telecommunication company. International Journal of Project Management, 28(4), 361-369.
Huselid, M., & Becker, B. (2011). Bridging micro and macro domains: workforce differentiation and strategic human resource management. Journal of management, 37(2), 421-428.
Jha, K., & Iyer, K. (2006). Critical determinants of project coordination. International Journal of Project Management, 24(4), 314-322. Recuperado de http://www.sciencedirect.com.etechconricyt.idm.oclc.org/science/article/pii/S0263786305001213
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Pant, I., & Baroudi, B. (2008). Project management education: The human skills imperative. International Journal of Project Management, 26(2), 124-128.
Papke-Shields, K. E., Beise, C., & Quan, J. (2010). Do project managers practice what they preach, and does it matter to project success? International Journal of Project Management, 28(7), 650-662. Recuperado de http://www.sciencedirect.com.etechconricyt.idm.oclc.org/science/article/pii/S0263786309001239
Pich, M., Loch, C., & De Meyer, A. (2002). On uncertainty, ambiguity, and complexity in project management. Management Science, 48(8), 1008-1023.
Pinto, J. K., & Mantel, S. J. (1990). The Causes of Project Failure. IEEE Transactions on engineering management, 37(4), 269-276.
Pinto, J. K., & Slevin, D. P. (1987). Critical factors in successful project implementation. IEEE Transactions on Engineering Management, 34(1), 22-27. Recuperado de http://ieeexplore.ieee.org.etechconricyt.idm.oclc.org/xpls/abs_all.jsp?arnumber=6498856&tag=1
Pinto, J., & Prescott, J. (1988). Variations in critical success factors over the stages in the project life cycle. Journal of Management, 14(1), 5-18.
Pinto, M. B., & Pinto, J. (1991). Determinants of cross-functional cooperation in the project implementation process. Project Management Journal, 22(2), 13-20.
Popaitoon, S., & Siengthai, S. (2014). The moderating effect of human resource management practices on the relationship between knowledge absorptive capacity and project performance in project-oriented companies. International Journal of Project Management, 32(6), 908-920.
Pournader, M., Tabassi, A. A., & Baloh, P. (2015). A three-step design science approach to develop a novel human resource-planning framework in projects: the cases of construction projects in USA, Europe, and Iran. International Journal of Project Management, 33(2), 419-434.
Project Management Institute. (2013). Guía de los fundamentos para la dirección de proyectos (PMBOK guide) (5.ª ed.). Pennsylvania: Project Management Institute, Newtown Square.
Shenhar, A. J., Dvir, D., & Levy, O. (1997). Mapping the dimensions of project success. Project Management Journal, 28(2), 5-13. Recuperado de http://www.reinventingprojectmanagement.com/material/other/7.%20Mapping%20dimensions%20of%20projects%20success%20PMJ%201997.pdf
Shenhar, A. J., Dvir, D., Levy, O., & Maltz, A. C. (2001). Project success: a multidimensional strategic concept. Long Range Planning, 34(6), 699-725. Recuperado de http://recanati.tau.ac.il/sites/nihul.tau.ac.il/files/media_server/Recanati/management/hurvitz/forms/articles/Dov%20Dvir/15.%20Proj%20Success%20Multi%20Dim%20LRP%202001.pdf
Singh, K. (2004). Impact of HR practices on perceived firm performance in India. Asia Pacific Journal of Human Resources, 42(3), 301-317.
Söderlund, J., & Bredin, K. (2006). HRM in project-intensive firms: changes and challenges. Human Resource Management, 45(2), 249-265.
Tabassi, A. A., & Bakar, A. (2009). Training, motivation, and performance: The case of human resource management in construction projects in Mashhad, Iran. International Journal of Project Management, 27(5), 471-480.
Tabassi, A., Ramli, M., & Bakar, A. (2012). Effects of training and motivation practices on teamwork improvement and task efficiency: The case of construction firms. International Journal of Project Management, 30(2), 213-224. Recuperado de http://www.sciencedirect.com.etechconricyt.idm.oclc.org/science/article/pii/S026378631100072X
Tobal, F., & Monteiro, M. (2014). Identification of variables that impact project success in Brazilian companies. International Journal of Project Management, 33(3), 638-649.
Turner, R., Huemann, M., & Keegan, A. (2008). Human resource management in the project-oriented organization: Employee well-being and ethical treatment. International Journal of Project Management, 26(5), 577-585.
Wateridge, J. (1995). IT projects: a basis for success. International Journal of Project Management, 13(3), 169-172. Recuperado de http://www.sciencedirect.com.etechconricyt.idm.oclc.org/science/article/pii/026378639500020Q
White, D., & Fortune, J. (2002). Current practice in project management - an empirical study. International Journal of Project Management, 20(1), 1-11.
Yu, A. G., Flett, P. D., & Bowers, J. A. (2005). Developing a value-centred proposal for assessing project success. International Journal of Project Management, 23(6), 428-436. Recuperado de http://www.sciencedirect.com.etechconricyt.idm.oclc.org/science/article/pii/S0263786305000219
Atkinson, R. (1991). Project management: cost, time and quality, two best guesses and a phenomenon, it’s time to accept other success criteria. International Journal of Project Management, 17(6), 337-342. Recuperado de http://www.sciencedirect.com.etechconricyt.idm.oclc.org/science/article/pii/S0263786398000696
Belassi, W., & Tukel, O. I. (1996). A new framework for determining critical success/failure factors in projects. International Journal of Project Management, 14(3), 141-151.
Belout, A. (1998). Effects of human resource management on project effectiveness and success: toward a new conceptual framework. International Journal of Project Management, 16(1), 21-26. Recuperado de http://www.sciencedirect.com.etechconricyt.idm.oclc.org/science/article/pii/S0263786397000112
Belout, A., & Gauvreau, C. (2004). Factors influencing project success: the impact of human resource management. International Journal of Project Management, 22(1), 1-11. Recuperado de http://www.sciencedirect.com.etechconricyt.idm.oclc.org/science/article/pii/S0263786303000036
Berssaneti, F. T., & Carvalho, M. (2014). Identification of variables that impact project success in Brazilian companies. International Journal of Project Management, 33(3), 638-649. Recuperado de http://www.sciencedirect.com.etechconricyt.idm.oclc.org/science/article/pii/S0263786314001203
Chan, A., Ho, D., & Tam, C. M. (2001). Design and build project success factors: multivariate analysis. Journal of construction engineering and management, 127(2), 93-100.
Clark, I., & Colling, T. (2005). The management of human resources in project management-led organizations. Personnel Review, 34(2), 178-191.
Datta, D. K., Guthrie, J. P., & Wright, P. M. (2005). Human resource management and labor productivity: does industry matter? Academy of Management Journal, 48(1), 135-145.
Delery, J., & Doty, H. (1996). Modes of theorizing in strategic human resource management: test of universalistic, contingency and configurational performance predictions. Academy of Management Journal, 39(4), 802-835.
Dvir, D., Raz, T., & Shenhar, A. (2003). An empirical analysis of the relationship between project planning and project success. International Journal of Project Management, 21(2), 89-95. Recuperado de http://www.sciencedirect.com.etechconricyt.idm.oclc.org/science/article/pii/S0263786302000121
Hair, J., Anderson, R., Tatham, R., & Black, W. (1999). Análisis multivariante. Madrid: Prentice Hall.
Hu, J., Ray, B. K., & Singh, M. (2007). Statistical methods for automated generation of service engagement staffing plans. IBM Journal of Research and Development, 51(3-4), 281-293.
Huemann, M., Keegan, A., & Turner, R. (2007). Human resource management in the project-oriented company: a review. International Journal of Project Management, 25(3), 315-323. Recuperado de http://www.sciencedirect.com.etechconricyt.idm.oclc.org/science/article/pii/S0263786306001487
Huemman, M. (2010). Considering Human Resource Management when developing a project-oriented company: Case study of a telecommunication company. International Journal of Project Management, 28(4), 361-369.
Huselid, M., & Becker, B. (2011). Bridging micro and macro domains: workforce differentiation and strategic human resource management. Journal of management, 37(2), 421-428.
Jha, K., & Iyer, K. (2006). Critical determinants of project coordination. International Journal of Project Management, 24(4), 314-322. Recuperado de http://www.sciencedirect.com.etechconricyt.idm.oclc.org/science/article/pii/S0263786305001213
Kaplan, R., & Saccuzzo, D. (2013). Psychological testing: principles, applications, and issues. Belmont, California: Wadsworth.
Khan, A. S., & Rasheed, F. (2014). Human resource management practices and project success, a moderating role of Islamic Work Ethics in Pakistani project-based organizations. International Journal of Project Management, 33(2), 435-445.
Kulik, C., Oldham, G., & Hackman, R. (1987). Work design as an approach to person-environment fit. Journal of Vocational Behavior, 31(3), 278-296.
Lai, D., Liu, M., & Ling, F. (2011). A comparative study on adopting human resource practices for safety management on construction projects in the United States and Singapore. International Journal of Project Management, 29(8), 1018-1032.
Lim, C., & Mohamed, Z. (1999). Criteria of project success: an exploratory re-examination. International Journal of Project Management, 17(4), 243-248. Recuperado de http://www.sciencedirect.com.etechconricyt.idm.oclc.org/science/article/pii/S0263786398000404
Masood, T. (2010). Impact of human resource management (HRM) practices on organizational performance: a mediating role of employee performance (Tesis doctoral). Mohammad Ali Jinnah University, Department of Management Sciences, Islamabad.
Pant, I., & Baroudi, B. (2008). Project management education: The human skills imperative. International Journal of Project Management, 26(2), 124-128.
Papke-Shields, K. E., Beise, C., & Quan, J. (2010). Do project managers practice what they preach, and does it matter to project success? International Journal of Project Management, 28(7), 650-662. Recuperado de http://www.sciencedirect.com.etechconricyt.idm.oclc.org/science/article/pii/S0263786309001239
Pich, M., Loch, C., & De Meyer, A. (2002). On uncertainty, ambiguity, and complexity in project management. Management Science, 48(8), 1008-1023.
Pinto, J. K., & Mantel, S. J. (1990). The Causes of Project Failure. IEEE Transactions on engineering management, 37(4), 269-276.
Pinto, J. K., & Slevin, D. P. (1987). Critical factors in successful project implementation. IEEE Transactions on Engineering Management, 34(1), 22-27. Recuperado de http://ieeexplore.ieee.org.etechconricyt.idm.oclc.org/xpls/abs_all.jsp?arnumber=6498856&tag=1
Pinto, J., & Prescott, J. (1988). Variations in critical success factors over the stages in the project life cycle. Journal of Management, 14(1), 5-18.
Pinto, M. B., & Pinto, J. (1991). Determinants of cross-functional cooperation in the project implementation process. Project Management Journal, 22(2), 13-20.
Popaitoon, S., & Siengthai, S. (2014). The moderating effect of human resource management practices on the relationship between knowledge absorptive capacity and project performance in project-oriented companies. International Journal of Project Management, 32(6), 908-920.
Pournader, M., Tabassi, A. A., & Baloh, P. (2015). A three-step design science approach to develop a novel human resource-planning framework in projects: the cases of construction projects in USA, Europe, and Iran. International Journal of Project Management, 33(2), 419-434.
Project Management Institute. (2013). Guía de los fundamentos para la dirección de proyectos (PMBOK guide) (5.ª ed.). Pennsylvania: Project Management Institute, Newtown Square.
Shenhar, A. J., Dvir, D., & Levy, O. (1997). Mapping the dimensions of project success. Project Management Journal, 28(2), 5-13. Recuperado de http://www.reinventingprojectmanagement.com/material/other/7.%20Mapping%20dimensions%20of%20projects%20success%20PMJ%201997.pdf
Shenhar, A. J., Dvir, D., Levy, O., & Maltz, A. C. (2001). Project success: a multidimensional strategic concept. Long Range Planning, 34(6), 699-725. Recuperado de http://recanati.tau.ac.il/sites/nihul.tau.ac.il/files/media_server/Recanati/management/hurvitz/forms/articles/Dov%20Dvir/15.%20Proj%20Success%20Multi%20Dim%20LRP%202001.pdf
Singh, K. (2004). Impact of HR practices on perceived firm performance in India. Asia Pacific Journal of Human Resources, 42(3), 301-317.
Söderlund, J., & Bredin, K. (2006). HRM in project-intensive firms: changes and challenges. Human Resource Management, 45(2), 249-265.
Tabassi, A. A., & Bakar, A. (2009). Training, motivation, and performance: The case of human resource management in construction projects in Mashhad, Iran. International Journal of Project Management, 27(5), 471-480.
Tabassi, A., Ramli, M., & Bakar, A. (2012). Effects of training and motivation practices on teamwork improvement and task efficiency: The case of construction firms. International Journal of Project Management, 30(2), 213-224. Recuperado de http://www.sciencedirect.com.etechconricyt.idm.oclc.org/science/article/pii/S026378631100072X
Tobal, F., & Monteiro, M. (2014). Identification of variables that impact project success in Brazilian companies. International Journal of Project Management, 33(3), 638-649.
Turner, R., Huemann, M., & Keegan, A. (2008). Human resource management in the project-oriented organization: Employee well-being and ethical treatment. International Journal of Project Management, 26(5), 577-585.
Wateridge, J. (1995). IT projects: a basis for success. International Journal of Project Management, 13(3), 169-172. Recuperado de http://www.sciencedirect.com.etechconricyt.idm.oclc.org/science/article/pii/026378639500020Q
White, D., & Fortune, J. (2002). Current practice in project management - an empirical study. International Journal of Project Management, 20(1), 1-11.
Yu, A. G., Flett, P. D., & Bowers, J. A. (2005). Developing a value-centred proposal for assessing project success. International Journal of Project Management, 23(6), 428-436. Recuperado de http://www.sciencedirect.com.etechconricyt.idm.oclc.org/science/article/pii/S0263786305000219
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nov 30, 2015
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Rueda Contreras, C. A., Jiménez Almaguer, K. P., & Sanchez Tovar, Y. (2015). Percepciones del impacto de la capacitación, compensación y selección del personal en la eficiencia de los proyectos. AD-Minister, (27), 5–26. https://doi.org/10.17230/ad-minister.27.1
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Biografía del autor/a
Cynthia Alejandra Rueda Contreras, Universidad Autónoma de Tamaulipas
Maestra en Administración de la Construcción, Doctorante en Ciencias Administrativas (DCA) por la Facultad de Comercio y Administración Victoria (FCAV), Universidad Autónoma de Tamaulipas (UAT).Karla Paola Jiménez Almaguer, Universidad Autónoma de Tamaulipas
Doctora en Integración económica, competitividad y entorno institucional de la empresa de la Universidad de Oviedo, España, 2007. Profesora e investigadora de la Facultad de Comercio y Administración Tampico, Universidad Autónoma de Tamaulipas, México.Yesenia Sanchez Tovar
Doctora en economía y gestión de las organizaciones de la Universidad de Oviedo, España. Profesora-investigadora en la Facultad de Comercio y Administración Victoria, Universidad Autónoma de Tamaulipas, México.
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