Organizational culture and its influence on knowledge management best practices in Colombian SMEs
Main Article Content
Keywords
Knowledge management, Organizational culture, Knowledge management best practices
Abstract
The goal of this paper is to present the relationship between organizational culture and knowledge management best practices for SMEs in Colombia, which is part of an evaluation model of knowledge management that was applied to 321 companies. For this purpose, we used analysis and synthesis methods as well as a type of exploratory and correlational descriptive study. The conclusion was that culture moderates significantly and positively good knowledge management practices. This study is expected to contribute to the development of small and medium enterprises in the country to help them formulate actions that enhance their growth.
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References
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Ahmed, F., & Capretz, L. F. (2011). A business maturity model of software product line engineering. Information Systems Frontiers, 13(4), 543–560.
Allué, A., Domínguez, E., López, A., & Zapata, M. a. (2013). QRP: A CMMI Appraisal Tool for Project Quality
Management. Procedia Technology, 9, 664–669. DOI: 10.1016/j.protcy.2013.12.073
Arce, S., & López, H. (2010). Valoración de la gestión de proyectos en empresas de Bogotá. Revista EAN, (69), 60–87.
Benavides, J., Castro, F., Devis, L., & Olivera, M. (2011). Impacto de las Tecnologías de la Información y las Comunicaciones (TIC) en el Desarrollo y la Competitividad del País, 225.
Chevers, D. a. (2014). Key Factors of Process Maturity in English-Speaking Caribbean Firms. Factores Clave de La Madurez Procesal En Las Empresas de Habla Inglesa Del Caribe., 54(3), 322–329. DOI: 10.1590/S0034-759020140307
CMMI Institute. (2011). Standard CMMI ® Appraisal Method for Process Improvement ( SCAMPI SM ) A ,
Version 1 . 3 : Method Definition Document. http://doi.org/CMU/SEI-2011-HB-001
CMMI Institute. (2013). Standard CMMI ® Appraisal Method for Process Improvement ( SCAMPI) Version 1.3a: Method Definition Document for SCAMPI A , B , and C. CMMI Institute.
Coleman, G., & O’Connor, R. (2008). Investigating software process in practice: A grounded theory perspective. Journal of Systems and Software, 81(5), 772–784. DOI: 10.1016/j.jss.2007.07.027
Ehsan, N., Perwaiz, A., Arif, J., Mirza, E., & Ishaque, A. (2010). CMMI / SPICE based process improvement. Management of Innovation and Technology (ICMIT), 2010 IEEE International Conference on, 859–862. DOI:
10.1109/ICMIT.2010.5492803
Ensslin, L., Scheid, L. C. M., Ensslin, S. R., & Lacerda, R. T. de O. (2012). Software Process Assessment and Improvement Using Multicriteria Decision Aiding - Constructivist. Journal of Information Systems and Technology Management, 9(3). 473-496. DOI: 10.4301/S1807-17752012000300003
Garzás, J., Pino, F. J., Piattini, M., & Fernández, C. M. (2013). A maturity model for the Spanish software industry based on ISO standards. Computer Standards & Interfaces, 35(6), 616–628. DOI: 10.1016/j.csi.2013.04.002
Iyidogan, S. (2014). Exploring the Diffusion of Software Quality Standards: Evidence from the Case of Turkey. Procedia - Social and Behavioral Sciences, 122, 362–366. DOI: 10.1016/j.sbspro.2014.01.1355
Jamaluddin, R., Chin, C. M. M., & Lee, C. W. (2010). Understanding the requirements for project management maturity models: Awareness of the ICT industry in Malaysia. IEEM2010 - IEEE International Conference on
Industrial Engineering and Engineering Management, 1573–1577.DOI: 10.1109/IEEM.2010.5674174
Jiang, J. J., Klein, G., Hwang, H.-G., Huang, J., & Hung, S.-Y. (2004). An exploration of the relationship between
software development process maturity and project performance. Information & Management, 41(3), 279–288. DOI: 10.1016/S0378-7206(03)00052-1
Mesquida, A. L., Mas, A., Amengual, E., & Calvo-Manzano, J. a. (2012). IT Service Management Process Improvement based on ISO/IEC 15504: A systematic review. Information and Software Technology, 54(3),
239–247.DOI: 10.1016/j.infsof.2011.11.002
Ministerio de Comercio Industria y Turismo. (2013). Promotional Strategies and Policies for Developing Local Economy and Establishing Science and Technology Parks in Colombia.
Ministerio de Tecnologías de la Información y las Comunicaciones. (2012). Informe sectorial de la industrial de software y servicios asociados de Colombia.
Ministerio de Tecnologías de la Información y las Comunicaciones. (2013a). Plan Vive Digital. Dirección de
Políticas y Desarrollo de T.I. Plan Vive Digital.
Ministerio de Tecnologías de la Información y las Comunicaciones. (2013b). Visión estratégica del sector de
software y servicios asociados plan de mercadeo y ventas regionalizado del sector en colombia. Plan Vive
Digital.
Pérez Mergarejo, E., Pérez-Vergara, I., & Rodriguez-Ruíz, Y. (2014). Modelos de madurez y su idoneidad para aplicar en pequeñas y medianas empresas, XXXV(2), 146–158.
Selleri, F., Santana, F., Soares, F. F. S. F., Lima, A., Monteiro, I., Azevedo, D., … Meira, S. R. de L. (2015). Using CMMI together with agile software development: A systematic review. Information and Software Technology, 58, 20–43. DOi: 10.1016/j.infsof.2014.09.012
Shih, C.-C., & Huang, S.-J. (2010). Exploring the relationship between organizational culture and software process improvement deployment. Information & Management, 47(5-6), 271–281.DOI: 10.1016/j.im.2010.06.001
The Standish Group International. (2013). CHAOS MANIFESTO 2013. The Standish Group International.
Valencia, L. S., Villa, P. A., & Ocampo, C. A. (2009). Modelo de calidad de software. Scientia et Technica Año XV, (42), 172–176.
Villalba, R. L., & Estrada, L. (2011). Aprendizaje y aplicación del modelo CMMI-DEV en pymes de software Colombianas-La experiencia RCCS. Gerencia Tecnológica Informática, 9, 57–76.
Von Wangenheim, C. G., Silva, D. A. da, Buglione, L., Scheidt, R., Prikladnicki, R., Da Silva, D. A., … Prikladnicki,
R. (2010). Best practice fusion of CMMI-DEV v1.2 (PP, PMC, SAM) and PMBOK 2008. Information and Software Technology, 52(7), 749–757. DOI: 10.1016/j.infsof.2010.03.008
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Published
Sep 27, 2016
Article Details
How to Cite
Marulanda Echeverry, C. E., López Trujillo, M., & Castellanos Galeano, J. F. (2016). Organizational culture and its influence on knowledge management best practices in Colombian SMEs. AD-Minister, (29), 163–176. https://doi.org/10.17230/ad-minister.29.8
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Research Articles
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Author Biography
Carlos Eduardo Marulanda Echeverry, Universidad Nacional de Colombia sede Manizales. Universidad de Caldas
Profesor departamento de Administración de la Facultad de Administración de la Universidad Nacional sede Manizales y profesional en comisión docente en el departamento de sistemas e informática de la facultad de Ingeniería de la Universidad de CaldasAuthors who publish with this journal agree to the following terms:
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